All Systems Operational
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This page shows real-time information regarding the availability of eXpurgate systems.
If you are experiencing an issue not listed here, please contact support.
eXpurgate.Cloud
Operational
Configuration Interface
Operational
Detection
Operational
Quarantine
Operational
Email Processing - Inbound
Operational
Email Processing - Outbound
Operational
Configuration API
Operational
Customer Portal
Operational
Configuration Interface
Operational
Configuration API
Operational
my.eleven Cloud Email Security
Operational
Configuration Interface
Operational
Detection
Operational
Quarantine
Operational
Email Processing - Inbound
Operational
Email Processing - Outbound
Operational
eXpurgate.Inhouse
Operational
Configuration Interface (my.eleven)
Operational
Detection
Operational
eXcached
Operational
API
Operational
eXampler
Operational
eXplain ID
Operational
Technical Support
Operational
Support Contact Phone
Operational
Support Contact Email
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Migration of eXpurgate.Cloud Services - Action Required Feb 10, 2026 18:00-20:00 CET
We will be migrating eXpurgate.Cloud and associated components to our new Halon infrastructure.
Email processing will not be affected by this change. However, no configuration changes can be made during the migration window.
Once the migration is complete, please use the following addresses to access the services:
Email Configuration: https://my.expurgate.cloud (unchanged)
Configuration/Customer Portal: https://configuration.expurgate.cloud
Identity Manager: https://identity.expurgate.cloud
If you are using the APIs, please note that the same URLs are used as API endpoints and must be updated accordingly after the migration.
Important notice for customers using Active Directory Sync
After the migration, changes to the Active Directory sync configuration will be required to ensure continued synchronization. These changes must be completed within two weeks after the migration.
Affected customers have received detailed instructions by email.
If you are using Active Directory Sync and did not receive an email, or if you have any questions, please contact our support team at support@eleven.de.
Posted on Jan 22, 2026 - 10:56 CET
Email processing will not be affected by this change. However, no configuration changes can be made during the migration window.
Once the migration is complete, please use the following addresses to access the services:
Email Configuration: https://my.expurgate.cloud (unchanged)
Configuration/Customer Portal: https://configuration.expurgate.cloud
Identity Manager: https://identity.expurgate.cloud
If you are using the APIs, please note that the same URLs are used as API endpoints and must be updated accordingly after the migration.
Important notice for customers using Active Directory Sync
After the migration, changes to the Active Directory sync configuration will be required to ensure continued synchronization. These changes must be completed within two weeks after the migration.
Affected customers have received detailed instructions by email.
If you are using Active Directory Sync and did not receive an email, or if you have any questions, please contact our support team at support@eleven.de.
Posted on Jan 22, 2026 - 10:56 CET