All Systems Operational

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This page shows real-time information regarding the availability of eXpurgate systems.
If you are experiencing an issue not listed here, please contact support.

eXpurgate.Cloud Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
Customer Portal Operational
my.eleven Cloud Email Security ? Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
Cloud Email Security ? Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
eXpurgate.Inhouse Operational
Configuration Interface (my.eleven) Operational
Detection Operational
eXcached Operational
Technical Support Operational
Support Contact Phone Operational
Support Contact Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 3, 2024

No incidents reported today.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024
Completed - The scheduled maintenance has been completed.
Feb 29, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 29, 10:30 CET
Scheduled - We will be performing maintenance activity in one of our data centers due to a network hardware issue.
No customer impact is anticipated.

Feb 26, 17:44 CET
Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 15:29 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 14:44 CET
Identified - Due to a problem assigning the old to the new customer account number, some of our customers received a bounce message every 30 minutes to emails that couldn't be sent.

We are currently fixing the assignment. The affected customers will get one more bounce before the usual warning intervals will be in place again.

Feb 22, 14:41 CET
Feb 21, 2024

No incidents reported.

Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 16:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 16:00 CET
Scheduled - We will be performing maintenance work on our eXpurgate.Cloud service.

During the maintenance time window, neither login to the configuration interfaces of eXpurgate.Cloud and Customer Portal nor changes to the configuration will be possible.

Feb 19, 17:08 CET
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.