All Systems Operational

About This Site

Welcome to eleven cyber security GmbH's home for real-time information regarding the availability of eXpurgate systems.

Please note:
FAQs related to the Cyren shutdown can be found here: https://eleven.de/en/faq-about-the-cyren-shutdown/

Cloud Email Security ? Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
my.eleven Cloud Email Security ? Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
eXpurgate.Inhouse Operational
Configuration Interface (my.eleven) Operational
Detection Operational
eXcached Operational
Technical Support Operational
Support Contact Phone Operational
Support Contact Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 3, 2023

No incidents reported today.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
eXpurgate.Cloud - Delayed Delivery
Resolved - This incident has been resolved.
May 25, 14:09 CEST
Monitoring - We implemented a fix, email delivery to outlook.com infrastructure is no longer delayed.
May 25, 12:23 CEST
Identified - Due to the datacenter migration and the related network infrastructure changes we are experiencing delays delivering incoming emails to Office 365 infrastructure.

The delayed emails are queueing on our systems and will be delivered as soon as the issue is resolved
May 25, 11:42 CEST
May 24, 2023
Migration of Data Center
Completed - The scheduled maintenance has been completed.
May 24, 20:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 09:00 CEST
Scheduled - As we announced in a separate mailing, we will be migrating one of our data centers to our partner Convotis in Hamburg.

This affects eXpurgate.Cloud as well as our database servers for inhouse installations of eXpurgate. However, we do not expect any outages, all services remain available.

There may be minor temporary disruptions. We will inform you about any significant issues.

All external IP addresses and DNS hostnames remain unchanged. No configuration changes are necessary on your side.
May 17, 17:46 CEST
my.eleven.de - Mailtracking and eXplainID not available
Resolved - We found the cause for the outage and implemented a fix.

Mailtracking and eXplainID are operational again.
May 24, 08:33 CEST
Update - We are continuing to work on a fix for this issue.
May 24, 08:14 CEST
Identified - Due to the datacenter migration to Convotis Mailtracking and eXplainID in the my.eleven.de configuration interface are currently not available.

We are working to resolve the issue and restore full functionality.
May 24, 08:13 CEST
May 23, 2023
Cloud Email Security - Configuration Interface Unavailable
Completed - The scheduled maintenance has been completed.
May 23, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 11:00 CEST
Scheduled - We will be performing maintenance work on our Cloud Email Security database.

During the maintenance time window, neither login to the configuration interface nor changes to the configuration will be possible.
May 15, 12:24 CEST
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

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