Resolved -
This incident has been resolved.
May 25, 14:09 CEST
Monitoring -
We implemented a fix, email delivery to outlook.com infrastructure is no longer delayed.
May 25, 12:23 CEST
Identified -
Due to the datacenter migration and the related network infrastructure changes we are experiencing delays delivering incoming emails to Office 365 infrastructure.
The delayed emails are queueing on our systems and will be delivered as soon as the issue is resolved
May 25, 11:42 CEST
Completed -
The scheduled maintenance has been completed.
May 24, 20:31 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 09:00 CEST
Scheduled -
As we announced in a separate mailing, we will be migrating one of our data centers to our partner Convotis in Hamburg.
This affects eXpurgate.Cloud as well as our database servers for inhouse installations of eXpurgate. However, we do not expect any outages, all services remain available.
There may be minor temporary disruptions. We will inform you about any significant issues.
All external IP addresses and DNS hostnames remain unchanged. No configuration changes are necessary on your side.
May 17, 17:46 CEST
Resolved -
We found the cause for the outage and implemented a fix.
Mailtracking and eXplainID are operational again.
May 24, 08:33 CEST
Update -
We are continuing to work on a fix for this issue.
May 24, 08:14 CEST
Identified -
Due to the datacenter migration to Convotis Mailtracking and eXplainID in the my.eleven.de configuration interface are currently not available.
We are working to resolve the issue and restore full functionality.
May 24, 08:13 CEST