All Systems Operational

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This page shows real-time information regarding the availability of eXpurgate systems.
If you are experiencing an issue not listed here, please contact support.

eXpurgate.Cloud Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
Configuration API Operational
Customer Portal Operational
Configuration Interface Operational
Configuration API Operational
my.eleven Cloud Email Security ? Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
eXpurgate.Inhouse Operational
Configuration Interface (my.eleven) Operational
Detection Operational
eXcached Operational
API Operational
eXampler Operational
eXplain ID Operational
Technical Support Operational
Support Contact Phone Operational
Support Contact Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025
Completed - The scheduled maintenance has been completed.
Apr 13, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 15:00 CEST
Scheduled - On March 30th and April 5th, our data center service provider encountered a routing issue due to a faulty component at their network provider. This issue temporarily affected the availability of some of our services.

The problem has been identified, and a fix has been provided by the hardware manufacturer. This fix will be implemented during the upcoming maintenance window.

During this maintenance period, the eXpurgate database servers, eXampler, and eXplain ID API will not be reachable. Additionally, email processing in eXpurgate.Cloud will be paused, with all emails being processed after the maintenance is completed. The interruption should not take more than 10 to 15 minutes.

Apr 11, 13:51 CEST
Apr 12, 2025

No incidents reported.