All Systems Operational

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This page shows real-time information regarding the availability of eXpurgate systems.
If you are experiencing an issue not listed here, please contact support.

eXpurgate.Cloud Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
Configuration API Operational
Customer Portal Operational
Configuration Interface Operational
Configuration API Operational
my.eleven Cloud Email Security Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
eXpurgate.Inhouse Operational
Configuration Interface (my.eleven) Operational
Detection Operational
eXcached Operational
API Operational
eXampler Operational
eXplain ID Operational
Technical Support Operational
Support Contact Phone Operational
Support Contact Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 17, 2026

No incidents reported today.

Feb 16, 2026
eXpurgate Backend Service and eXflowCtl Outage
Resolved - After monitoring the issue for a while, the incident has been resolved. We apologize for the inconvenience this might have caused.
Feb 16, 13:11 CET
Monitoring - The issue has been identified and fixed immediately. We are now monitoring the system closely.
Feb 14, 00:18 CET
Update - We are continuing the investigation.

eXflowCtl functionality has been restored as of 20:56 UTC+1.
Feb 13, 21:32 CET
Investigating - We are currently investigating an issue that is causing eXpurgate backend services to crash.

This caused eXflowCtl to be unavailable temporarily is still causing degraded detection performance.
Feb 13, 20:00 CET
Feb 15, 2026

No incidents reported.

Feb 14, 2026
Feb 13, 2026
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Migration of eXpurgate.Cloud Services - Action Required
Completed - The scheduled maintenance has been completed.
Feb 10, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 18:00 CET
Scheduled - We will be migrating eXpurgate.Cloud and associated components to our new Halon infrastructure.

Email processing will not be affected by this change. However, no configuration changes can be made during the migration window.

Once the migration is complete, please use the following addresses to access the services:

Email Configuration: https://my.expurgate.cloud (unchanged)

Configuration/Customer Portal: https://configuration.expurgate.cloud

Identity Manager: https://identity.expurgate.cloud

If you are using the APIs, please note that the same URLs are used as API endpoints and must be updated accordingly after the migration.

Important notice for customers using Active Directory Sync

After the migration, changes to the Active Directory sync configuration will be required to ensure continued synchronization. These changes must be completed within two weeks after the migration.

Affected customers have received detailed instructions by email.
If you are using Active Directory Sync and did not receive an email, or if you have any questions, please contact our support team at support@eleven.de.
Jan 22, 10:56 CET
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

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