All Systems Operational

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This page shows real-time information regarding the availability of eXpurgate systems.
If you are experiencing an issue not listed here, please contact support.

eXpurgate.Cloud Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
Configuration API Operational
Customer Portal Operational
Configuration Interface Operational
Configuration API Operational
my.eleven Cloud Email Security ? Operational
Configuration Interface Operational
Detection Operational
Quarantine Operational
Email Processing - Inbound Operational
Email Processing - Outbound Operational
eXpurgate.Inhouse Operational
Configuration Interface (my.eleven) Operational
Detection Operational
eXcached Operational
API Operational
eXampler Operational
eXplain ID Operational
Technical Support Operational
Support Contact Phone Operational
Support Contact Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 25, 2025

No incidents reported today.

Mar 24, 2025
Connectivity issues to our data centers
Resolved - Due to a networking issue starting at 15:07 UTC+1 some of our systems were not available.

This affected the eXpurgate database servers as well as eXpurgate.Cloud email delivery.

The issue was resolved at 15:33 UTC+1
Mar 24, 16:53 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
eXpurgate.Cloud - Outbound delivery issue
Resolved - This incident has been resolved.
Mar 13, 12:13 CET
Monitoring - We identified and fixed a routing issue which was introduced yesterday at around 13:30 CET during a system update.

All emails are being delivered in the next minutes.
Mar 13, 10:05 CET
Update - We are still investigating the issue. Connection timeouts affect only a portion of outgoing emails.

All emails are queued and will be delivered as soon as the issue is resolved. Senders are receiving delay notifications. They might see errors like: Remote Server returned '554 5.4.0 < #4.0.0>'
Mar 13, 09:50 CET
Update - We are continuing to investigate this issue.
Mar 13, 09:35 CET
Investigating - We are aware of an issue affecting outbound email delivery via eXpurgate.Cloud relay.

This issue is currently under investigation.
Mar 13, 09:35 CET
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

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